Setting Up the AI Voice Receptionist
How to enable and configure the AI-powered phone system.
The AI Voice Receptionist is an add-on that answers your business calls, captures customer details, and can create jobs automatically — even when your office is closed.
Enabling the Feature
Go to Billing and enable the AI Voice add-on. Choose a voice plan that includes a set number of minutes per month. A phone number is automatically provisioned for your shop.
Minutes and overage
Each plan includes a monthly minute allotment (plus any Voice minutes bundled with your subscription plan). Calls continue if you go over — extra minutes are billed on your next monthly invoice at your plan’s per-minute overage rate. Check current usage on the Billing page under AI Voice.
Configuration
Fine-tune the AI receptionist from the Communications page under the AI Voice tab. Configure call flows, voicemail settings, and ring groups to match your business needs.